Refund Policy

You may request a refund within 14 days of your purchase — this applies to the Student and Professional subscriptions and the Lifetime one-time purchase.

Email [email protected] with your order details, or contact Lemon Squeezy (our Merchant of Record) using the receipt/order email you received. Because Lemon Squeezy is the seller of record, refunds are issued through them.

When a refund is processed, the associated license key is revoked and deactivated: paid features stop working and any computer bound to that key loses its paid entitlement. Your documents are unaffected — they always stay on your own device.

Lifetime: full refund within 14 days; after that the one-time purchase is non-refundable except where the law requires. Subscriptions: refundable within 14 days; after that you can cancel any time to stop renewals and keep access until the term ends, but unused time is not prorated.

If you have a problem with a charge, please contact us first at [email protected] — we can usually resolve it quickly. Starting a chargeback may result in the license being revoked and the account suspended pending resolution. Nothing here limits mandatory consumer rights in your country of residence.